General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Azerbaijan to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: The State Customs Committee of the Republic of Azerbaijan

Azerbaijan Customs requires customers to declare orders using the Smart Customs System. Please declare your parcel with your order tracking number starting with IHB. To learn more about this process, please read this help article. You may also contact your carrier directly by calling the number listed on the shipping section of this page.

Personal use imports over 300 USD per month per individual will be subject to applicable duties and taxes and other customs fees.

iHerb will not be liable for packages held or confiscated by the local customs office.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

Contact Us

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